TruTac wins Queen’s Award for Innovation

TruTac, UK designer and supplier of software solutions for PSV and HGV compliance control, has won a Queens Award for their contribution towards safety and drivers’ hours management within the bus and coach industry.

TruTac works closely with the Confederation of Passenger Transport and leading bus and coach operators to design a range of cloud-based software tools for accurate recording of vehicle and driver activities, replacing unreliable manual procedures and enabling operators to comply with the specific safety and legal requirements of the PSV sector.

“Many of our coach and bus operator customers were relying on manual procedures to capture and record vehicle and driver activities and not surprisingly, this was time-consuming and led to errors and difficulties in analysis, not least in presenting data for DVSA-related checks and auditing,” says TruTac commercial operations and marketing director Jemma James.

In order to overcome these and other issues, TruTac’s software designers wrote a new set of rules with unique algorithms, based on the PSV ruleset and the bespoke operational requirements of coach and bus operations within the UK and Europe. 

The resulting driver education software tool, TruDriver – which is part of a full software suite developed for the industry – enables drivers to view and access their own data records, thereby helping to improve performance and reduce fatigue-related errors and infringements. And TruDriver enables operators to improve auditing processes for driver debriefing and data management to comply with DVSA and traffic commissioner regulations.

“Our bespoke software development and broader experience in the PSV sector led to TruTac winning the CPT’s commercial partner tender in 2014”, continues Jemma, “and in subsequent times through close working partnerships with CPT and numerous coach and bus operators, TruTac has set itself apart from other tachograph analysis providers – as this Queen’s Award demonstrates.”

Today, TruTac processes more than three million driver and vehicle records per month – an increase of more than 1.5 million per month from 2014.

Following the announcement of the Queen’s Award, the company launched TruFleet, fleet management software, which enables transport managers to plan, organise and control day-to-day fleet and O licence management. Features include vehicle history, maintenance records, safety inspections, defect reporting, rectifications and audit checks.