Travelstar European has switched to TruTac’s compliance control software for improved reliability and tighter control, particularly regarding potential European tour-driver infringements. Formed in 2005 the Walsall-based family business operates throughout the UK and Europe.
Operations manager Craig Jackson says the company needed a system which could provide real-time monitoring and checking of each driver and the vehicle in their charge.
“For example, with the ’12 day rule’ whereby coach drivers on an international trip can take their weekly rest after 12 consecutive 24-hour periods, we needed to know ahead of time when any individual might be at risk of exceeding their limit so we could avoid triggering an infringement,” says Jackson. “The system was developed by TruTac in partnership with the CPT so it’s borne from real operator and regulatory requirements, plus it’s intuitive and simple to use.
“We can monitor any vehicle and driver at any time, with the knowledge that all data is secure and instantly retrievable – with auto email reporting – should we need it for any random inspections.”
TruTac’s CPT Tacho Analysis software provides automatic digital reporting of all key information including mixed EU and domestic drivers’ hours and is fully WTD-compliant.
In addition, TruTac’s CPT Licence Check module enables Travelstar to carry out online verification checks on UK driving licences and CPC information, and Daily Checks software makes it easy for drivers to carry out inspections and send photographs and detailed notes regarding any faults or recommended actions.
The system complies with all regulations and DVSA guidance on inspections and service maintenance records.
Advisory and failed checks are highlighted and reported for comprehensive defect and maintenance audit records, while all checks and reports can be downloaded in various formats for detailed KPI analysis.
Travelstar works with some of the largest tour operators within the UK, as well as smaller individual businesses, conducting tours across Europe, and also operates services on behalf of National Express.