Ticketer and Passenger cooperate to extend live bus tracking

Ticketer and Passenger have joined forces to provide bus tracking in a UK-wide collaboration. To help bus users over the coming weeks, the companies will roll out Passenger’s Live Buses capability to all Ticketer customers. Live vehicle tracking on Passenger apps and websites will show travellers exactly where buses are on interactive maps, as operators adjust timetables around key workers’ needs.

Passenger CEO Tom Quay says: “Scheduler teams are under huge pressure right now to make complex timetable adjustments and get the data published into every IT system that needs it. Given the unprecedented number of changes taking place, operators simply cannot update their real-time systems quickly enough.

“It is imperative that travellers can rely on getting the most accurate information possible. Showing the physical location of a bus in apps and websites is the best way to provide confidence that the bus is on its way, for anyone who has to travel.”

Ticketer will help automate the integration process by enabling vehicle monitoring (SIRI-VM) feeds for operators who would otherwise use a combination of timetable data and bus stop monitoring to update their feeds.

“We are delighted to work with our industry colleagues at Passenger to make this happen,” says John Clarfelt, Ticketer CEO. “Now, more than ever, it’s important for key industry alliances to form, to work together to put the needs of our operators first. Allowing operators to show bus locations on their apps will help key workers and those making essential journeys during these difficult times.”